Privacy Policy
This privacy policy outlines how Corgibet collects, uses, stores, and protects your personal information when you access and use our online slot gaming platform. We are committed to safeguarding your privacy and ensuring transparency in all data processing activities. This document explains your rights as a data subject and our obligations as a data controller under applicable data protection legislation in the United Kingdom.
Information We Collect
When you register and use Corgibet, we collect various types of personal information necessary to provide our services and comply with legal obligations. The information collected includes personal identification details such as your full name, date of birth, residential address, email address, and telephone number. We also gather account credentials including username and password, along with payment information such as credit card details, e-wallet account information, and transaction history.
During your interaction with our platform, we automatically collect technical data including IP address, browser type and version, device information, operating system, time zone settings, and cookie data. We maintain records of your gaming activity, including games played, betting patterns, session duration, and deposit and withdrawal transactions. For verification purposes, we may request identification documents such as passport copies, driving licences, utility bills, and bank statements to comply with Know Your Customer (KYC) requirements.
| Data Category | Information Collected | Purpose |
|---|---|---|
| Personal Details | Name, address, date of birth, contact information | Account registration and verification |
| Financial Data | Payment methods, transaction history, banking details | Processing deposits and withdrawals |
| Technical Information | IP address, device data, cookies | Platform functionality and security |
| Gaming Activity | Bet history, game preferences, session logs | Service provision and responsible gambling |
| Verification Documents | ID copies, proof of address, bank statements | Regulatory compliance and fraud prevention |
How We Use Your Information
Corgibet processes your personal data for specific, legitimate purposes related to operating our online gaming platform. We use your information to create and manage your gaming account, verify your identity and age to ensure compliance with gambling regulations, and process your financial transactions including deposits, withdrawals, and bonus payments.
Your data enables us to provide customer support services, respond to enquiries, and resolve technical issues. We analyse gaming patterns to promote responsible gambling practices and identify potential problem gambling behaviours. Your information helps us detect and prevent fraudulent activities, money laundering, and other illegal activities on our platform.
We use technical data to improve our website functionality, enhance user experience, and develop new features and games. Marketing communications, where you have provided consent, are personalised based on your preferences and gaming activity. We process data to comply with legal obligations including tax reporting, regulatory audits, and law enforcement requests.
Data Sharing and Third Parties
Corgibet shares your personal information with selected third parties only when necessary to deliver our services or fulfil legal obligations. We work with payment processors and financial institutions to handle deposits and withdrawals securely. Game providers and software developers receive limited data to enable gameplay and maintain platform functionality.
Regulatory authorities and licensing bodies may access your information as required by gambling legislation and licensing conditions. We engage third-party service providers for identity verification, fraud detection, customer support systems, and data hosting services. These partners are bound by strict confidentiality agreements and data protection requirements.
In certain circumstances, we may disclose information to law enforcement agencies, tax authorities, or legal advisors when required by law or to protect our legitimate interests. We conduct due diligence on all third parties to ensure they maintain appropriate security standards and comply with data protection regulations. No personal data is sold to third parties for marketing purposes without your explicit consent.
| Third Party Category | Purpose of Sharing | Data Shared |
|---|---|---|
| Payment Processors | Transaction handling | Financial details, account information |
| Game Providers | Platform functionality | User ID, gaming preferences, bet history |
| Verification Services | Identity confirmation | Personal details, identification documents |
| Regulatory Bodies | Compliance obligations | Account records, transaction data, gaming activity |
| Technical Support | Platform maintenance | Technical data, account issues, contact details |
Data Security and Retention
We implement robust technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or damage. Our security infrastructure includes SSL encryption for all data transmissions, secure server environments with firewall protection, and regular security audits and vulnerability assessments. Access to personal data is restricted to authorised personnel who require the information to perform their duties, and all staff receive regular data protection training.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy and comply with legal obligations. Active account data is maintained throughout your relationship with Corgibet. Following account closure, we retain certain records for five years to meet regulatory requirements related to anti-money laundering, fraud prevention, and financial auditing.
Transaction records and gaming history are preserved in accordance with gambling commission guidelines and tax legislation. Marketing preferences and communications are deleted once you withdraw consent or after a reasonable period of inactivity. Technical logs and cookies are retained for shorter periods based on their specific purpose. You may request deletion of your data subject to legal retention requirements and legitimate business interests.
Your Privacy Rights
Under data protection legislation in the United Kingdom, you possess several rights regarding your personal information. You have the right to access your personal data and receive a copy of the information we hold about you. You may request correction of inaccurate or incomplete personal data, and in certain circumstances, you can request deletion of your information, though this may not be possible where we have legal obligations to retain records.
You have the right to object to processing of your data for direct marketing purposes at any time, and we will cease such processing immediately upon request. Where processing is based on consent, you may withdraw that consent at any time, though this does not affect the lawfulness of processing before withdrawal. You can request restriction of processing in specific situations, such as when contesting data accuracy or during assessment of objections to processing.
Data portability rights allow you to receive your personal data in a structured, commonly used format and transmit it to another controller where technically feasible. If you believe we have processed your data unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office. To exercise any of these rights, contact our data protection team using the details provided on our website. We will respond to requests within one month, though complex requests may require additional time with appropriate notification.